Missing or Damaged Package

We’re so sorry to hear you’re having issues with your delivery! Please read the steps below carefully.

Reckless Rodeo is not responsible for any lost, stolen, or damaged packages. These matters must be handled directly between the buyer and USPS.

If Your Package is Lost, Stolen, or Damaged (without Route):

1. Contact your local USPS office with your tracking number.
2. If USPS shows the package as delivered but you cannot locate it, check with neighbors or household members.

 

If You Purchased Route Shipping Protection:

 

• File a claim directly through Route.

What you will need to file a claim:

1. Your email address
2. Your order number
3. A photo of the damaged item (if applicable)

For further assistance, please visit and review our full policy or email us at recklessrodeoinfo@yahoo.com.